Platform as a Service
Datapipe's platform as a service solutions give you a valuable head start by providing strategic direction and templates on core processes, procedures, and ITIL best practices.
Our hosted platforms for systems integrators are sized and custom developed in accordance with best practices. We provide access to time-saving solutions and infrastructure dedicated to monitoring, escalation, trouble ticketing, joint resolution of issues and analytics. Then we work with you to develop superior solutions based on best practices to ensure that each piece of your custom solution fits together to achieve the unique needs and goals of your enterprise.
Our platform as a service offerings include:
- Fully managed platform
- 24x7x365 support
- Assigned Account Manager
- Database Administration
- Patch Management
- Performance tuning and optimisation
- Monitoring, escalation and break fix
- Trouble ticketing system
- Change Control
- Platform support for recurring development cycle
- Quarterly strategy reviews
- Load testing and performance analysis